Terms of Service

These Terms of Service ("Terms") govern your access to and use of the Fireblock platform, website, and related services. By creating an account or using any part of the platform, you agree to these Terms. Please read them carefully.

1. Acceptance of terms

By using Fireblock you confirm that you accept these Terms, our Privacy Policy, and all applicable laws and regulations. If you do not agree, please do not use the platform. Fireblock is a software product and service platform; it is not a licensed broker, custodian, or registered investment adviser, and nothing on the platform constitutes financial, legal, or tax advice.

2. Eligibility

You must be at least 18 years old and legally able to enter into contracts. Fireblock is invitation-only: you need a valid invitation key to create an account, and access may not be available in every jurisdiction. By signing up you confirm that your use is lawful in your country of residence.

3. Your account

You are responsible for everything that happens under your account. Keep your password confidential, review the devices signed in to your account, and never share credentials. If you believe your account has been accessed without authorization, tell us immediately. We may suspend or close accounts that are used improperly or show signs of compromise while we investigate.

4. Acceptable use

You agree not to misuse the platform. Prohibited conduct includes attempting to gain unauthorized access, introducing malicious software, interfering with the integrity of the system, engaging in market manipulation or fraudulent transactions, reselling or scraping data at industrial scale, and any activity that breaks the law or harms other users.

5. Deposits, withdrawals, and trading

Deposits are reviewed and confirmed before funds are credited. Withdrawals are subject to verification and review, and may be restricted for your safety. Trading fills your order against live market data: a market order fills immediately at the provider price, and a limit, stop-loss or stop-limit waits in the order book until the live price reaches your trigger. Every transaction is recorded on an immutable ledger, and displayed balances are always derived from that ledger.

6. Fees

Fees are shown clearly before you confirm any transaction and are never hidden inside your profit and loss. Current fee schedules are visible in the relevant product flows.

7. Account restrictions

We may temporarily restrict accounts or specific features when activity looks incorrect, violates policy, or requires review. Restricted accounts remain read-only where possible, and every restriction is recorded and audited. We will tell you the reason and what you can do to resolve the restriction.

8. Intellectual property

All content on the platform - including the interface, marks, and software - is owned by Fireblock or its licensors and is protected by intellectual property laws. You may use the platform only as intended; you may not copy or resell it.

9. Third-party data

Market quotes, charts, and valuations reflect real market data provided by third-party data sources at stated timestamps. This data may be delayed, and we are not liable for the accuracy of third-party information or for decisions you make based on it.

10. Availability

The platform is provided "as is" and "as available". We work hard to keep services reliable, but we do not guarantee uninterrupted availability. Scheduled maintenance is communicated in advance where possible.

11. No guarantee of returns

Digital assets and financial markets involve volatility and risk. Past performance and current market data are not guarantees of future results. Never invest money you cannot afford to lose.

12. Limitation of liability

To the maximum extent permitted by law, Fireblock is not liable for indirect, incidental, or consequential damages arising from your use of the platform, including trading losses arising from market movements. This does not limit liability that cannot be excluded under applicable law.

13. Termination

You may stop using the platform at any time. We may suspend or terminate access for violating these Terms, for security reasons, or as required by law. When an account is closed, remaining balances are handled according to the applicable withdrawal procedure.

14. Changes to these terms

We may update these Terms to reflect new features, legal requirements, or operational changes. The latest version is always published here, and material changes will be communicated through the platform.

15. Governing law and contact

These Terms are governed by the laws applicable to the Fireblock entity serving you, subject to any mandatory rights you may have. Questions about these Terms? Email support@fireblock.app or use the Contact Support page.